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Knowledgebase
We do try to make it as easy as possible for customer to find
solutions in the helpdesk as this self-service approach normally
allows you to find the answer quicker, and get on with what you want
to be doing - Creating websites. :)
The options here are:...
If you need to re install _XSITEPRO V2, XCOMMENT PRO, _or_
XHEADERPRO_ and are having trouble with registration because you have
lost your license code
you can simply retrieve your code from the following link:
http://www.xsitepro.com/forgot_registrati...
Please make sure that you are using the latest version of
_XCOMMENTPRO_.
You can find to update file for v1.067 here:
http://www.xcommentpro.com/download/xcommentproupdate1067.exe
When you are running the latest version, you can switch off the
_X...
You can turn this setting off easily by accessing this menu: File >
Preferences > 'Powered By'
Find out more about _XCOMMENTPRO commenting and rating script
software_ [1] at
http://www.xcommentpro.com [2]
_XCOMMENTPRO_ [3] | Professional Commenting ...
This usually happens if you do not have _XCOMMENTPRO_ on this
computer, or you have been using a 30 day trial of _XCOMMENTPRO_ and
this trail period ahas finished.
So the first step to resolution here would to to run _XCOMMENTPRO_
and make sure that i...
If you would like to change your _XSITEPRO, XHEADERPRO, OR
XCOMMENTPRO_ registered e-mail address, then please do let us know.
Raise a ticket at http://intellimon.helpserve.com/Tickets/Submit and
provide details such as:
* Old e-mail address;
...
If you cannot see your commenting system, or it does not appear to be
where you placed it, then please view the source of your page to find
out the cause of the issue. Can you see the code shown below where
your comments should be displaying? Please no...
Even if you have the setting turned "on", the bottom add box will
only begin to show up in your commenting system once a significant
number of comments have been posted.
Find out more about _XCOMMENTPRO commenting and rating script
software_ [1] at
...
_XCOMMENTPRO_ can be customized to use whatever text you like. Simply
change all the default text/labels/messages that the software uses.
This will allow you to customize your commenting system for any
language set.
To change these settings, click t...
If you are experiencing difficulties in registering your copy of
XCommentPro, please ensure that you are entering the code correctly.
If you copy the code from your confirmation email you can paste it
into the first box of the license code request screen,...
If you see the following error when trying to run _XCOMMENTPRO_:
Object reference not set to an instance of an object. at df.b() at
b9.a(String[] A_0)
then this is caused when some program files get out of sync.
This can happen, for example, if yo...
If you can see the following error message:
Warning: file_get_contents() [ function.file-get-contents]: URL
file-access is disabled in the server configuration
then this error message is a result of your PHP configuration
disabling the file_get_c...
If you see the following message when you are trying to install
_XCOMMENTPRO_:
"checksum message ..." "couldn't read TOC. Aborting"
then this means that your download was somehow incomplete or
corrupted.
Please re-download the software again a...
If you are experiencing this issue, please log into your server with
an FTP client and check the permissions of your _XCOMMENTPRO_ folder
(you may have renamed this on the _Step2: Settings > Advanced_ tab).
This folder should have it's permission set t...
If you have been trying to order the Club members' copy of
_XCOMMENTPRO_, but after filling in the order form, including the free
coupon number, and clicking to complete the order, you were told that
you are not entitled to a copy, please make sure tha...
INTELLIMON Helpdesk - Professional Website Design Software Knowledgebase